How LoyalsClub works
From a one-time setup to customers who keep coming back - one simple loop.
A 90-second overview - the owner dashboard, the staff scanner, and the customer app, end to end.
Step 1
Set up your rewards
Choose points-per-spend and the rewards that bring customers back - alongside your POS, nothing to replace.
Step 2
Customers earn at checkout
Staff scan the customer's QR. Points land on their phone instantly - no new hardware.
Step 3
They come back to redeem
Customers come back for their rewards - and they stay yours, with no per-booking commission to anyone.
Step 4
You see who's loyal
Track who returns, what they spend, and how each location performs - and protect your Google rating with private feedback.
What LoyalsClub IS
- A retention system - it turns first-time customers into regulars
- Private feedback that protects your Google rating
- Your own rewards - you control the points, perks, and economics
- Clear data on who returns, who stops coming, and what they spend
What LoyalsClub is NOT
- A replacement for Fresha or your POS - keep both
- Another booking or scheduling tool
- A discount marketplace - discounts train the wrong behavior
- A Google review engine - we keep feedback private on purpose
If you want to stop losing first-time customers and stop fearing public reviews, keep reading.
Owner setup - 15 minutes
You log in to the admin panel, set your points rate (e.g. 1 point per 10 spent), configure a first-visit bonus, and print your QR code for your counter. No new hardware. The scanner app runs on the same phone your staff already uses.
Staff scanner - one tap
When a customer pays, your staff opens the LoyalsClub scanner app and scans the customer's QR code. Points are credited instantly. No manual entry, no receipt reconciliation, no new POS integration.
Customer app - already installed
LoyalsClub is a shared app across all participating brands. Many of your walk-in customers already have it. New customers scan your QR at your counter - the install flow takes seconds and lands them directly on your business's page.
Ready to keep your customers coming back?
LoyalsClub gives you a clear picture of who's returning and why - and a system to improve it. Start with a 30-day free trial, or just have a conversation first.